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Reliability and Maintenance

Properly maintained equipment is essential to ensure the up-time of your material handling system. Fídus Global offers a variety of services including Installation and Operation Quality “IOQ” checkouts, on-site preventive maintenance and audit services, on-site training programs and resident maintenance. These services optimize the material handling hardware to improve equipment reliability, reduce jams and side-by-sides and ensure proper operation, ultimately leading to higher first pass yield and overall system throughput​.

Key Details

Preventative Maintenance

Tailored Maintenance Plans: Preventive maintenance with Fídus is designed around the specific failure modes, history, and engineering review of your equipment. We develop a customized schedule that addresses potential issues before they arise, ensuring your system stays in top condition and minimizing unexpected downtime. Our end goal is focused on improving capacity, system performance, and reducing labor hours.

Long-Term Equipment Health: By conducting regular preventive maintenance, Fídus ensures that your equipment remains clean, aligned, and properly adjusted. This proactive approach not only increases system longevity but also optimizes performance, helping avoid costly repairs or replacements.

Field Maintenance Services

Expert Supplementation for In-House Teams: Fídus Field Maintenance Services offer specialized support for your in-house maintenance team. Whether during peak season or for complex tasks, our expert teams step in to provide additional capacity and deep technical knowledge, ensuring your equipment functions at optimal levels. Our field maintenance service methods place an emphasis on system renewal, optimization, and long-term sustainability.

Periodic, On-Demand Service: Field maintenance services are designed to be flexible and responsive to your needs. Fídus provides periodic check-ups and adjustments to maintain peak equipment performance, offering preventive maintenance plans and 24/7 on-call technical support when needed to minimize disruptions and keep your operations running smoothly.

Value Proposition

Fídus provides expert-led, hands-on maintenance solutions tailored to your specific needs, whether through our Resident Maintenance or Field Maintenance services. For businesses opting for Resident Maintenance, we ensure your system operates at its highest capacity with minimal downtime, delivering significant cost savings through improved efficiency and reduced labor requirements. Our Field Maintenance services complement your in-house team, enhancing system performance and minimizing disruptions, ensuring a smooth workflow with reduced operational stress. With Fídus, you benefit from specialized expertise that maximizes your system’s reliability and performance.

Features

Resident Maintenance​

Resident maintenance services provide on-site support to ensure continuous system operation. This proactive approach minimizes downtime and addresses issues promptly, ensuring optimal performance and extending the lifespan of warehouse equipment.

Emergency Service​

Rapid emergency services address unexpected equipment failures. Swift responses help reduce operational disruptions, ensuring that critical systems are quickly restored to full functionality, maintaining smooth warehouse operations.

Overall Equipment Effectiveness (OEE)​

Enhancing Overall Equipment Effectiveness (OEE) by optimizing equipment performance, availability, and quality is essential to improving productivity and efficiency.

MTTR/MTBF​

Fídus Global emphasizes not only reducing Mean Time to Repair (MTTR) and increasing Mean Time Between Failures (MTBF), but improving overall warehouse capacity. Our maintenance strategies ensure quick repairs and extended intervals between failures, improving system reliability and operational efficiency.

CMMS ​Development​ and Connectivity

Fídus Global integrates advanced Computerized Maintenance Management Systems (CMMS) to enhance maintenance tracking and management. Our tailored CMMS solutions ensure seamless connectivity, real-time data access, and customized maintenance processes, optimizing equipment management and improving overall operational efficiency.

Improving Capacity​

With the goal of improving warehouse capacity through strategic maintenance and system optimization, Fídus’s solutions increase operational efficiency, enabling systems to handle greater volumes and adapt to growing business demands.

Resident Maintenance Services

At Fídus, we offer Resident Maintenance Services designed to enhance your system’s capacity, reduce downtime, and minimize labor hours. For businesses that either lack the internal skillset or prefer not to manage an in-house maintenance team, Fídus provides a lean, specialized team focused on optimizing system performance and meeting financial KPIs. Our approach involves a detailed assessment of your current operations, ensuring that every decision made delivers a clear return on investment (ROI).

Assess Your Current System

Our first step is conducting a comprehensive review of your system’s performance and equipment condition. We evaluate system capacity, maintenance programs, staffing, and parts management. This thorough audit ensures we fully understand your needs and can provide targeted recommendations for improvements.

Key Focus: Product flow, jam points, conveyor speeds, and maintenance plan audits based on failure modes and effects analysis (FMEA).

Renew

Fídus engineers will renew your system by replacing failed components, aligning and leveling conveyors, and clearing debris. We ensure your equipment operates at optimal speed and capacity. This phase focuses on eliminating issues that cause downtime and inefficiencies, ensuring your system performs like new.

Key Focus: Functional repairs, debris removal, conveyor adjustments, and rationalized speeds.

Improve

After renewing the system, we focus on optimizing key performance areas like carton gapping, sorter throughput, and system alarms. Our engineers will also address merge release timing and enhance the integration of automation to improve overall efficiency and reduce manual intervention.

Key Focus: System throughput optimization, minimizing manual labor, and reducing system faults.

 

Sustain

Fídus ensures long-term system performance by developing and executing precise maintenance plans tailored to your equipment’s history and failure modes. Our engineers will maintain cleanliness, adjust equipment settings, and monitor system health to prevent future issues.

Key Focus: Flawless execution of maintenance, preventive care, and maintaining system precision.

Field Maintenance Services

For businesses with in-house maintenance teams, Fídus offers Field Maintenance Services designed to supplement your team’s capabilities with specialized expertise. Our Field Maintenance Services team ensures your equipment runs smoothly, minimizing disruptions and maintaining peak efficiency. We provide targeted, high-precision maintenance plans tailored to your specific equipment needs.

Assess Your Current System

We begin with a thorough evaluation of your system, reviewing capacity, equipment condition, and preventive maintenance programs. Fídus identifies critical performance gaps, assesses part management strategies, and reviews historical data on downtime and system failures to deliver an accurate health check.

Key Focus: Capacity assessment, equipment condition, and PM audits.

Renew

Fídus engineers renew your system by addressing defects uncovered during the assessment. This includes replacing worn components, adjusting conveyor alignment, and clearing any accumulated debris. The goal is to restore your system to its optimal condition, ensuring smooth, reliable operation.

Key Focus: Replacement of failed components, cleaning, and conveyor adjustments.

Improve

Next, we focus on enhancing system throughput by optimizing carton gapping, merge release timing, and fault response. Our engineers work to streamline these processes, reducing manual labor requirements and improving overall system flow.

Key Focus: Optimized carton flow, system alarms, and improved robotic integration.

Sustain

Fídus sustains your system’s performance through the development of comprehensive preventive maintenance plans. With 24/7 on-call technical support and regular system checks, we ensure your equipment remains operational and well-maintained, ready to handle any increase on demand.

Key Focus: Tailored preventive maintenance, ongoing support, and system precision.

​​Results of Fídus Global Maintenance Services

Lower Cost of Ownership

Fídus’ tailored maintenance programs, across both Resident and Field Maintenance Services, significantly reduce the overall cost of ownership. By minimizing unexpected repairs and optimizing equipment life cycles, Fídus ensures substantial long-term cost savings.

Maximize Uptime

Both services focus on maximizing equipment uptime through proactive and regular maintenance. Whether through on-site resident teams or field interventions, Fídus minimizes disruptions, ensuring your system operates smoothly and consistently.

Consistent Performance

Fídus guarantees reliable and high-performance levels for your equipment through deep expertise in conveyor systems, robotics, and other automated solutions. This ensures consistent performance across both resident and field-maintained systems.

Reduced Downtime

Preventive maintenance, timely inspections, and rapid issue resolution across both services drastically reduce downtime. This proactive approach keeps operations running smoothly, leading to enhanced customer satisfaction and operational reliability.

Industry Leading Expertise

Fídus offers industry-leading expertise in material handling technologies, from ASRS to robotics. Our highly skilled personnel deliver fast diagnostics and optimized solutions to keep your equipment performing at its best.

Cost Savings and Improved Operational Efficiencies

By minimizing breakdowns and optimizing maintenance schedules, Fídus delivers cost-effective solutions that improve operational efficiency, reducing the need for emergency repairs and ensuring smoother workflows.

Scalability and Flexibility

Fídus provides scalable and flexible maintenance solutions, adjusting resources and support based on your operational needs. This adaptability ensures your systems are always aligned with demand, offering a cost-effective approach to maintenance.

Detailed Overview

Fídus offers comprehensive Preventive Maintenance Services to keep your equipment running at peak performance with tailored maintenance plans, minimizing disruptions, maximizing warehouse capacity, and extending equipment life. For those with in-house teams, our Field Maintenance Services provide specialized support to enhance operational efficiency, reduce downtime, and ensure smooth, reliable system performance. Both services are designed to optimize your system’s reliability and cost-effectiveness.

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